Returns

Start your return online - click here to begin the return process 

We want you to love our products - but if you don’t, we will make it right with an easy return and exchange process. 

Store Purchases:

We will gladly refund unused or unworn, non-Final Sale merchandise within 14 days of purchase date in the original form paid.

We will offer an exchange or store credit for unused or unworn, non-Final Sale merchandise within 30 days of purchase date. Store credit can be used online or instore and never expires. 

Refund will include original price paid and sales tax, less any discounts. Items must be new, unworn, unwashed, unaltered.

Online/Shipped Orders:

We will gladly refund unused or unworn, non-Final Sale merchandise within 14 days of the date you received the order in the original form paid.

We will offer an exchange or store credit for unused or unworn, non-Final Sale merchandise within 30 days of the date you received the order. Store credit can be used online or instore and never expires. 

Return and exchange shipping is complimentary. PLEASE NOTE: Online orders must be postmarked by the 14th day or 30th day per the terms above to be eligible for a return or exchange. 

Refund will include original price paid and sales tax, less any discounts. We cannot refund original shipping charges from the initial order - we will not charge you shipping fees for exchanged items. 

Select products are not eligible for returns, refunds or exchanges:

• Merchandise marked Sale or Final Sale cannot be returned or exchanged.
• Due to their perishable nature Food or Bar items cannot be returned or exchanged.
• For sanitary reasons, Grooming products cannot be returned or exchanged.
• Due to COVID-19 guidelines masks and bandanas are not eligible for returns or exchanges. 

If your Paris Texas Apparel Co. or San Cristobal Guayaberas item is damaged or defective upon receipt, please contact us at howdy @ paristexasco.com  (do not include spaces when entering email) and we will issue a replacement.

To make a return - at our Houston storefronts:

Memorial

Please visit our store Monday - Saturday 10am - 6pm or Sunday 12noon - 5pm.

Paris Texas Apparel Co.
1341 S Voss Rd
Houston, TX 77057 

Located at the intersection of Voss and Woodway in the Woodway Collection, Near Carrabba's and Buffalo Grille.

Upper Kirby

Please visit our store Monday - Friday 10am - 6pm or Saturday 10am - 5pm.

Paris Texas Apparel Co.
2614 Westheimer Rd
Houston, TX 77098

Located at the intersection of Westheimer & Kirby, in Armandos shopping center next to drybar.

To make a return - via Mail:

1. Please click here to start your return online
2. We will email you a prepaid complimentary USPS shipping label to return your item.
3. Once we receive your item at our Houston warehouse, we will process your return/exchange or issue a refund. Note, we cannot issue refunds or exchanges until the item has been received and processed by our Houston warehouse.
4. Online returns sent via mail must be postmarked by the 14th day after the order was received to be eligible for a full refund.

All mail returns should be sent to our WAREHOUSE location:

4450 W 12th Street
Houston, TX 77055

Shipping returns to our retail stores will delay processing of your return, refund or exchange.

You are welcome to return or exchange your online order in person at our Voss & Woodway or Upper Kirby locations. For store address and hours, please click here.

Questions about returns or exchanges? Please contact us here so we can assist you.

Thank you for choosing Paris Texas Apparel Co.!